1. Where can I purchase inkomfeŽ products?
2. How much do the inkomfe® products cost?
3. Can I use inkomfe® Scalp Wash and inkomfe® Leave-On Scalp Care safely
on color-treated hair?
4. Can I use inkomfe® products safely for children of all ages?
5. Why doesn't inkomfe® Scalp Wash lather as much as my normal shampoo?
6. I am reluctant to spend a lot of money on both the inkomfe® Scalp Wash and
inkomfe® Leave-On Scalp Care as I have used many products in the past with no success. Which
one is best to use alone?
7. I have tried everything! Will inkomfe® work for me?
8. How do I use the inkomfe® products to the best effect?
9. I love the inkomfeŽ Scalp Wash but the inkomfeŽ Scalp Care leaves my hair really
lank and heavy - why is this?
10. I think that I may have a problem with Sodium Lauryl Sulphate. Do your products
contain any of this chemical?
11. I think I have a problem with strong fragrances. Is inkomfe® likely to irritate
my skin or scalp?
12. What makes the inkomfe® Skin Bar different from normal and other glycerin cleansing bars?
13. How often can I use the inkomfe® Skin Bar or Cream?
14. How can I achieve the best results when using the inkomfe® Original Skin Bar
or inkomfeŽ Skin Repair with MLE Cream?
15. Why is the inkomfe® Original Skin Bar brown in color?
16. Why does the inkomfe® Original Skin Bar have a grit feel to it, and why
does this vary from each bar I use?
17. What is glycerin?
18. inkomfeŽ products contain African Potato. How does this benefit my skin?
19. Can I use the inkomfe® Original Skin Bar along with the inkomfeŽ
Skin Repair with MLE Cream?
20. Why is inkomfe® more expensive than some other products?
21. Can I return a product that I bought from inkomfeŽ?
22. Where are the Terms & Conditions?
Q 1: Where can I purchase inkomfeŽ products?
A: You can purchase inkomfeŽ from our website or phone Toll Free on
888 3 INKOMFE, or 813 288 8884 (not Toll Free) to order, or to find your nearest store.
top
Q 2: How much do the inkomfe® products cost?
A: The inkomfeŽ Scalp Wash and inkomfeŽ Leave-On Scalp Care retail at $12.50 each. We are
currently
offering a 24% Discount on these products. Your
New Discounted Price is $9.50 each.
The NEW inkomfe® Skin Repair with MLE retails at $28.00 and the inkomfeŽ Original Skin Bar $13.00. The
NEW inkomfeŽ Marula Bar is also $13.00 and the NEW inkomfeŽ Duo Bar is $16.00. Finally, the inkomfeŽ
Special Shampoo, Shower & Bath Wash and inkomfeŽ Special Conditioner for Hair & Skin retails at $13.00
each.
top
Q 3: Can I use inkomfe® Scalp Wash and inkomfe® Leave-On Scalp Care safely
on color-treated hair?
A: Yes, both products are safe for use on all color-treated hair.
top
Q 4: Can I use inkomfe® products safely for children of all ages?
A: We advise to do a patch test with all inkomfeŽ products on an area of unaffected skin first.
If any reactions occur please discontinue use. inkomfeŽ products are Dermatologically Recommended; if you have any questions, consult your dermatologist.
top
Q 5: Why doesn't inkomfeŽ Scalp Wash lather as much as my normal shampoo?
A: Surfactants are the cleansing agents that provide lather in a shampoo. Foaming occurs
when surfactant molecules gather air instead of the oil and dirt that surfactants should be
removing. The result is millions of tiny bubbles. Obviously the air bubbles are using the
surfactants that should be removing dirt and oil from the hair shaft. More lather does
not mean better cleansing.
top
Q 6: I am reluctant to spend a lot of money on both the inkomfe® Scalp Wash and
inkomfe® Leave-On Scalp Care as I have used many products in the past with no success. Which
one is best to use alone?
A: The inkomfeŽ Scalp system is best when used together, daily, or whenever you
normally wash your hair. However, as the shampoo is a wash-off product the botanicals will
not remain on the scalp as long as with the Leave-On Scalp Care. Therefore, the Leave-On
Scalp Care is likely to have more of an overall effect if you desire to use only one of the two.
top
Q 7: I have tried everything! Will inkomfeŽ work for me?
A: Many things including diet, stress, environmental factors, medication and your
lifestyle can cause skin conditions and irritated, uncomfortable skin and scalps. Three out of Five
clients have reported tremendous change using inkomfeŽ. inkomfeŽ products are Dermatologically
Recommended; if you have any questions, consult your dermatologist.
top
Q 8: How do I use the inkomfeŽ products to the best effect?
- The inkomfeŽ Scalp Wash and inkomfeŽ Leave-On Scalp Care should be used together daily, or whenever
you normally wash your hair.
- Part 1- Wet hair. Massage inkomfeŽ Special Scalp Wash
gently into hair and scalp. If desired,
leave for 2 -3 minutes. Rinse thoroughly.
- Part 2 - inkomfeŽ Special Leave-on Scalp Care. Squeeze a small coin-sized
amount into palm of hand and massage gently onto scalp and into the hair. Do not rinse. (For very fine
hair do not use too much, as it will leave hair looking lank.)
- To use the inkomfeŽ Original Skin Bar, wet the tips of your first three fingers.
Rub them on the inkomfeŽ Original
Skin Bar until a creamy lather is formed. Apply as necessary to areas of dry skin. Best results are
achieved when the lather is left on the skin. Rinse with water if desired.
- Apply inkomfeŽ Skin Repair with MLE as necessary directly to areas of dry skin.
inkomfeŽ Skin Repair with MLE may be applied as a daily moisturizer.
- inkomfeŽ Marula Bar. Wet skin. Work the inkomfeŽ Marula Bar into a lather
and gently massage onto the skin and areas of dry skin. Rinse with water when desired.
Do not leave the inkomfeŽ Marula Bar sitting in water when not in use.
- inkomfeŽ Duo Bar. Wet skin. Work the inkomfeŽ Duo Bar into a lather and
gently massage onto the skin and areas of dry skin. Best results are achieved when the lather is
left on areas of dry skin, particularly overnight. Rinse with water when desired. Do not leave the
inkomfeŽ Skin Bar's sitting in water when not in use.
top
Q 9: I love the inkomfeŽ Scalp Wash but the inkomfeŽ Scalp Care leaves my hair really
lank and heavy - why is this?
A: You may be using too much. The directions state a small amount - this does mean a small coin-sized amount,
as the inkomfeŽ Special Scalp Care
is very concentrated. With fine hair you should use even less, applying it to the scalp and ends of
the hair,
rather than at the base. The scalp care is a very versatile product, so it can also be used as a skin/body
moisturizer to help revive, hydrate and moisturize dry skin.
top
Q 10: I think that I may have a problem with Sodium Lauryl Sulphate. Do your products
contain any of this chemical?
A: No it does not. The inkomfeŽ Special Scalp Wash contains Sodium Myreth Sulphate and Disodium
Laureth Sulfosuccinate which forms the part
of a milder surfactant system.
top
Q 11: I think I have a problem with strong fragrances. Is inkomfeŽ likely to irritate
my skin or scalp?
A: inkomfeŽ products do contain a fragrance at a very low percentage. The inkomfeŽ fragrance is
designed to enhance the natural botanicals in the formulation rather than mask it. The fragrance has
been tested on sensitive skin and has not caused a reaction. We cannot guarantee you will not have a
reaction to it however, as the fragrances are made up of many components and you could be allergic to
any one of them. If you have any questions, consult your dermatologist.
top
Q 12: What makes the inkomfeŽ Original Skin Bar different from normal and other glycerin cleansing bars?
A: The unique formulation of our indigenous botanical extracts from South Africa in a Glycerin base makes
the inkomfeŽ Original Skin Bar different. The botanicals include the African Potato, Rooibos extract and Aloe Ferox.
top
Q 13: How often can I use the inkomfeŽ Orignal Skin Bar or inkomfeŽ Skin Repair with MLE Cream?
A: The inkomfeŽ Original Skin Bar and inkomfeŽ Skin Repair with MLE Cream can be used on a daily basis:
as often as required.
Q 14: Why is the inkomfeŽ Original Skin Bar brown in color?
A: The African Potato used for the inkomfeŽ Original Skin Bar has a brown pigmentation.
top
Q 16: Why does the inkomfeŽ Original Skin Bar have a grit feel to it, and why
does this vary from each bar I use?
A: The African Potato extract is ground and milled, therefore no bars are the same. This also acts
as an exfoliator on the skin.
top
Q 17: What is glycerin?
A: Glycerin is a traditional ingredient in many fine products. Glycerin contains no animal by-products
and has a natural moisturizing quality. Glycerin is the by-product of the saponification (turning oil
into a solid) process. Glycerin helps
maintain the skins natural oils and minimises irritation.
top
Q 18: inkomfeŽ products contain African Potato. How does this benefit my skin?
A: The African Potato contains sterols and sterolins. Sterols and sterolins are essential components
of plant cell membranes. Sterols and sterolins act as anti-oxidants which help strengthen skin cells.
Anti-oxidants are a group of vitamins, minerals and enzymes that help protect our body from the
formation of free radicals.
Free radicals are atoms or groups of atoms that can cause damage to our cells, impairing our immune
system and leading to infections and various degenerative diseases. Anti-oxidants work together with
the body's natural free radical scavengers to eat up these free particles.
top
Q 19: Can I use the inkomfeŽ Soap Bar's along with the inkomfeŽ
Skin Repair with MLE Cream?
A: All inkomfeŽ products can be safely used with each other. It is also recommended that you use
inkomfeŽ products in conjunction with each other to obtain maximum results.
top
Q 20: Why is inkomfeŽ more expensive than some other products?
A: inkomfeŽ products are more expensive than other products because of its unique formulations and
active botanical ingredients. inkomfeŽ products are actually less expensive than other comparable
brands that use high grade ingredients.
top
Q 21: Can I return a product that I bought from inkomfeŽ?
A: If you are not entirely happy with a product purchased from us, please refer to our return
policy and procedure in our terms and conditions
and send your return to our address.
Our returns policy does not affect your statutory rights.
top
Q 22: Where are the Terms & Conditions?
A: Our Terms & Conditons can be found here:
Terms & Conditions
top
|
United Kingdom
South Africa)
)
)
